Help Center
The Email Signature Help Center
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- Getting Started
- Outlook cross-platform (Microsoft 365)
- Non-Outlook email clients (Microsoft 365)
- Gmail Signatures (Google Workspace)
- The Email Signature Campaign Platform
- Legacy Xink client & Active Directory (AD) on-premises
- Apple Mail Signatures (macOS)
- More Integrations
- Xink Partner Program
- Latest updates (Get notified)
Getting Started
How to create an email signature template
- How do I upload an email signature and create a template in Xink?
- How do I design and preview my first email signature in Xink?
- Use Merge Fields in Email Signatures
- Email Signature HTML Conversion Service
- Allow Employees to Edit Email Signature Fields
How to add users in Xink
How to assign email signatures to everyone, groups and individuals
Admin & Advanced Configuration
- How to manage role-based admin access
- Hide Empty Fields in Xink Signatures (NULL)
- Enable MFA in Xink with TOTP Apps
- Use IFNULL in Xink Email Signatures
- Use CASE Statements in Xink Email Signatures
How to optimize images
- Logo Guidelines for Outlook Email Signatures
- Fix transparent images in Outlook dark mode
- What is the best image format for email signatures?
- Optimize Email Signatures for Dark Mode
- Optimize Email Signature Images for Performance
Signature Behavior
How Xink Works
Troubleshooting & FAQs
- How to export employees to Excel
- Which fonts should I use in email signatures?
- How to Move Your Xink Account to Another Data Center
- How to add employees to a folder
- Can folders be renamed?
Outlook cross-platform (Microsoft 365)
Outlook Signatures with Microsoft 365
- Deploy Xink Outlook Add-in in Microsoft 365
- Install Xink Outlook Add-in Manually or via Admin
- How to assign email signatures for shared mailboxes and alias emails
- Assign Email Signatures to Personal Assistants
- Recipient-Based Email Signatures in Xink
Sync users from Entra ID
- Sync Users from Entra ID to Xink
- OData Filters for Entra ID (Azure AD) Users in Xink
- Entra ID (Azure AD) Client-Side Filter in Xink
- Filter Azure AD Groups Using Wildcards
- Use Entra ID Groups for Email Signature Rules
Add users (SQL / CSV / Manual)
Troubleshooting Outlook add-in & sync issues
Troubleshooting Classic Outlook for Windows
- Fix Blurry Images in Classic Outlook Email Signatures
- Outlook Add-in Missing After License Change (Fix)
- How do I make mailto links open in Outlook on Windows and macOS?
- Images render smaller in the email signature in Outlook
- Why is my email signature missing when using “Send to” from Word, Excel, or PowerPoint (Classic Outlook)?
Troubleshooting Legacy Outlook for Mac
Non-Outlook email clients (Microsoft 365)
How to apply the new/reply email signature when the email is sent from non-Outlook email clients (Server-side)
Server-Side FAQs
- Avoid Rerouting All Emails with Xink Server-Side
- Add Domains to Xink Server-Side Without Remapping
- Fix Missing Signatures with Mimecast and Xink
- Fix OOF Autoreply Issues with Xink Server-Side
- Outlook Mobile Signature Line Not Visible (Server-Side)
Server-side Best Practices
- Fix Outlook Task Issues with Xink Server-Side
- Fix Meeting Room Issues with Xink Rerouting
- Fix Missing Xink Signatures on Internal Emails
- Fix Microsoft 365 Group Issues with Xink Rerouting
- Fix Xink Rerouting in Hybrid CMT Environments
Gmail Signatures (Google Workspace)
Gmail Signatures with Google Workspace
Sync users from Google Workspace Directory
Troubleshooting sync issues
- How do I stop Gmail signatures piling up at the end of a long thread?
- Add Logos and Images to Gmail Signatures
- Gmail Signature Not Updating for Some Users
- Does Xink Store Google Workspace Admin Passwords?
- Fix “Domain Cannot Use APIs” Google Workspace Error
The Email Signature Campaign Platform
How to get started with email signature campaigns
- Email Signature Campaigns with Xink
- How to Create Email Signature Campaigns in Xink
- Schedule Email Signature Campaigns in Xink
- How to Segment Email Signature Campaigns in Xink
- Xink Campaign Analytics: Track Email Signature Performance
Campaign FAQs
- Xink Rule Modes Explained: First-Match vs All-Match
- Add Social Media Icons to Email Signatures
- Track Xink Campaigns with Google Analytics (UTM)
- Improve Email Signature CTAs for Higher Click Rates
- Email Signature CTA Examples to Increase CTR
Legacy Xink client & Active Directory (AD) on-premises
Legacy Xink Client
Active Directory (AD) on-premises
- How do I read users from Active Directory on-premises into Xink?
- Active Directory Fields Supported in Xink
- How to Add Custom Fields for Email Signatures
- Find Distinguished Name (DN) of OU in Active Directory
- Deploy Outlook Font Settings via GPO (Classic Outlook)
Legacy Xink client FAQs
- Check Xink Client Status and Version (Windows)
- Fix Blank Image Placeholders in Classic Outlook
- Xink Access Code Grayed Out? Fix MSI Installation Issue
- Use Different Signatures per Account in Classic Outlook
- Where to Find Xink Log Files on Windows and macOS
Apple Mail Signatures (macOS)
How to update signatures for Apple Mail (macOS)
Apple Mail FAQs
- Apple Mail Removes Signature Images? Fix Explained
- Fix AllSignatures.plist Permission Error (Mac)
- Apple Mail Not Showing Xink Signatures? Fix iCloud Settings
- Apple Mail Shows HTML Instead of Signature (Fix)
- Fix “The Variable Signature Is Not Defined” (Xink)