Help Center
Non-Outlook email clients (Microsoft 365)
We recommend using the 365 add-in for all Outlook email clients (cross-platform). Configure server-side only if you need email signatures applied when sent from email clients other than Outlook. The Xink backend is Microsoft Azure Cloud (the same backend as your 365 environment).
How to apply the new/reply email signature when the email is sent (Server-side)
Server-Side FAQs
- IT Pro: Access Denied Error when configuring server-side
- Autoreply messages are not being delivered to email recipients
- Why is content removed when I send my email using the Outlook app (iOS/Android)?
- How to make native Mail app on iOS send emails in HTML format?
- Server-side Issue: Outbound Emails do not get Xink signatures (when using Mimecast)
Server-side Best Practices
- IT Pro: Bounced mails for Office365 Groups
- IT Pro: Setup Hybrid mail flow to route through Exchange on-premises
- IT Pro: Adding Xink server IP to whitelist
- IT Pro: Fix on when External recipients don't receive email messages that are sent to a distribution group in Exchange Online
- IT Pro: Server Side Best Practices