Help Center
How we can help you?
- The Email Signature Management Platform
- Outlook email signatures (cross-platform)
- All devices with Microsoft 365 (Server-side)
- Exchange On-Premises (Client-side/Server-side)
- The Email Signature Campaign Platform
- Gmail with Google Workspace (Google API)
- Mac Mail (Client-side)
- More Integrations
- General FAQs
Recent articles
Popular posts
- Outlook mobile add-in
- What is the latest version of the Xink app for Mac (client-side)?
- What is the latest version of the Xink add-in (cross-platform)
- When showing preview in the Web App the preview is not clickable
- Integrate default signature into the xink add-in or make xink ad client work with newer versions of Outlook
The Email Signature Management Platform
How to create an email signature template
- The Xink Email Signature Web Portal - A Quick Video Walk-through
- How to upload an existing email signature
- Design and preview your first email signature
- How to merge employee data into your signature using fields
- How to add a custom field to the email template
How to add employees
- IT Pro: How to read users from Azure Active Directory (AAD)
- IT Pro: How to read users from Active Directory on-premises
- IT Pro: How to read users from Google Directory
- IT Pro: How to read user's groups from Active Directory
- IT Pro: How to read users from a SQL data source (e.g. Workday or ERP)
How to assign email signatures to everyone, groups and individuals
Goodies for Xink administrators
- How to add other Xink administrators and set roles
- How to enable multi-factor authentication using TOTP
- How to leave out blank fields in email signatures (NULL statement)
- How to change content (IFNULL... THEN... ELSE)
- How to build dynamic content using CASE Statement (WHEN... THEN... ELSE)
FAQs
- How to move Azure data center
- HTML Pro: Which font can I use in my email signature?
- IT Pro: How to Sync Custom Attributes of Azure AD to Xink
- How to disable Outlook roaming signatures
- The animated gif doesn't show in my Outlook
Outlook email signatures (cross-platform)
Outlook on Win/Mac/Web/Citrix/Virtual Desktop (Add-in)
FAQs
- How to share email signatures with the PAs
- IT Pro: Deploying the Xink add-in for multiple accounts but under a single tenant
- How to add your email signature to a Teams meeting
- Watch how to enable email signature preview
- 365 Add-in message; Xink brings email signatures to all employees in your company
Hidden articles
All devices with Microsoft 365 (Server-side)
How to apply the new/reply email signature when the email is sent (Server-side)
- IT-Pro: How to configure server-side
- IT Pro: Apply the email signature when the email is sent (Fully server-side)
- IT Pro: How to configure server-side using PowerShell
- How to test using iOS device (iPhone)
- How to test using Android device
FAQs
- Manually map domains - Server-Side Integration
- IT Pro: How to avoid re-routing all company outgoing emails when using server-side
- Server Side: Error Executing request. For this service offering, you can't enable an inbound connector. Please contact support to enable it
- Why is content removed when I send my email using the Outlook app (iOS/Android)?
- IT Pro: How to disable server-side transport rule
Server-side Best Practices
- IT Pro: Server Side Best Practices
- IT Pro: Adding SPF records
- IT Pro: Enabling DKIM
- IT Pro: How to implement DMARC policy
- IT Pro: Signatures for Internal Emails
Exchange On-Premises (Client-side/Server-side)
Outlook on Windows
Mobile devices
Outlook Web App (OWA)
FAQs
- Do we need to install anything on our Exchange Server?
- What do I need to Install?
- Understanding Email Signature Character Limits for Outlook Web App (OWA)
- Do I need to have SQL database?
- What is the latest version of Exchange Connector?
The Email Signature Campaign Platform
How to get started with email signature campaigns
- Introducing Email Signature Campaigns
- How to Design your first Email Signature Campaign
- How to schedule email signature campaigns
- How to Target, Preview and Launch Email Signature Campaigns
- The Dashboard Campaign Analytics
FAQs
- How to use Google Analytics Tracking with Email Signature Campaigns
- How to increase followers on social media
- How to put a campaign inside the signature (and use the disclaimer tag when segmenting campaigns via rules)
- 3 tips for a stronger call to action (CTA)
- 10 campaign headlines that work
Gmail with Google Workspace (Google API)
Centrally update Gmail email signature
Mobile devices
FAQs
- Are our emails re-routed?
- How to assign admin role in Google Workspace
- Which email signature is applied in Gmail?
- How to stop the Gmail signature piling up at the end of a long thread?
- How to map Custom Fields from Google Directory
Mac Mail (Client-side)
How to update signatures for Mac mail
FAQs
- Apple Mail still not getting Xink signature after installing or updating Xink app
- Mac Mail Preferences show as a blank box with no options
- MAC Error: Not authorized to send apple events to Microsoft Outlook
- The wrong email signature attaches to my messages in OS X Mail?
- IT Pro: Unattended deployment for Azure AD-joined computer via Microsoft Endpoint Manager admin center (Client-side)
More Integrations
General FAQs
Frequently Asked Questions
- Can I add individual photos to staff emails as part of their email signatures?
- Enabling Single-Sign-On (SSO) for an Account Admin in the Xink portal
- How to migrate from eMailSignature 'classic' to the portal (Microsoft Azure Cloud) - Estimate 2-4 hrs.
- Can users have multiple email signatures?
- Images render smaller in the email signature in Outlook
The Xink client FAQs (Legacy method)
- IT Pro: Replacing expired token via GPO
- IT Pro: Mass deployment of Xink for Mac using Microsoft Intune (Endpoint Manager)
- IT Pro: Updating MSI Package via GPO (Xink Client)
- IT Pro: Deploy MSI Package via GPO (Xink Client)
- Where is the log file (Windows and Mac)