Help Center
The Email Signature Help Center
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- The Email Signature Management Platform
- Outlook cross-platform (Microsoft 365)
- Non-Outlook email clients (Microsoft 365)
- Gmail email client (Google Workspace)
- The Email Signature Campaign Platform
- Classic Outlook/AD on-prem (Exchange On-Premises)
- Apple Mail (iCloud, Microsoft 365, Google Workspace)
- More Integrations
- Xink Partner Program (Microsoft/Google)
- General FAQs
- Latest updates (Get notified)
The Email Signature Management Platform
How to create an email signature template
- How do I upload an email signature and create a template in Xink?
- How do I design and preview my first email signature in Xink?
- How to Merge Employee Data into Your Signature Using Fields
- How to add a custom field to the email template
- Get Your Email Signature Converted to HTML
How to add employees
- IT Pro: How to integrate Entra ID (Azure AD) with Xink
- How do I read users from Active Directory on-premises into Xink?
- IT Pro: How to read users from Google Workspace Directory
- IT Pro: How to read user's groups from Active Directory
- How to Sync Employee Data from SQL Server to Xink Using Sql2Xink
How to assign email signatures to everyone, groups and individuals
Goodies for Xink administrators
- How to manage role-based admin access
- How to enable multi-factor authentication using TOTP
- How to Leave Out Blank Fields in Email Signatures (NULL statement)
- How to Change Signature Content Using IFNULL
- How to Build Dynamic Signatures Using CASE Statements
FAQs
- How to Add a QR Code to an Email Signature
- How to Move Your Xink Account to Another Data Center
- How to Sync Custom Attributes from Entra ID (Azure AD) to Xink
- Fix Azure AD Integration Error: Enable Directory.Read.All Permission
- Which fonts should I use in email signatures?
Outlook cross-platform (Microsoft 365)
How to update Outlook email signatures (Microsoft 365)
Outlook FAQs (Microsoft 365)
- Outlook (Android/iOS): Email Signature Not Visible on Reply or Forward – Xink Outlook Add-in
- How to assign email signatures for shared mailboxes and alias emails
- Recipient email rules
- How to Assign a Shared Email Signature to a Personal Assistant (PA)
- Why does the New email signature only show when I click the Xink Outlook add-in?
Non-Outlook email clients (Microsoft 365)
How to apply the new/reply email signature when the email is sent from non-Outlook email clients (Server-side)
Server-Side FAQs
- IT Pro: How to disable server-side transport rule
- Why is content removed when I send my email using the Outlook app (iOS/Android)?
- IT Pro: How to avoid re-routing all company outgoing emails when using server-side
- Autoreply messages are not being delivered to email recipients
- Server-side Issue: Outbound Emails do not get Xink signatures (when using Mimecast)
Server-side Best Practices
- IT Pro: Outlook task Accept and Decline do not show when Server-side is enabled?
- IT Pro: Problem with meeting room and calendar invites after enabling Server-side?
- IT Pro: Handling Signatures for Internal Emails When Using Server-Side
- IT Pro: Bounced mails for Office365 Groups
- IT Pro: Setup Hybrid mail flow to route through Exchange on-premises
Gmail email client (Google Workspace)
Centrally update Gmail email signature
FAQs
- How do I stop Gmail signatures piling up at the end of a long thread?
- IT Pro: Fields that are pulled from Google Workspace Directory by default and fields that can be optionally mapped
- IT Pro: How to read groups from Google Workspace Directory
- How to Map Custom Fields from Google Workspace Directory
- Are our emails re-routed?
The Email Signature Campaign Platform
How to get started with email signature campaigns
- Introducing Email Signature Campaigns
- How to Create and Prioritize Email Signature Campaigns
- How to Schedule Email Signature Campaigns
- How to Target and Segment Email Signature Campaigns
- How to Measure and Improve Campaign Performance
Campaign FAQs
- Use the All-Match Rule to Apply Campaigns and Legal Disclaimers
- How to Add Social Media Links to Your Email Signature
- How to use Google Analytics Tracking with Email Signature Campaigns
- How to put a campaign inside the signature (and use the disclaimer tag when segmenting campaigns via rules)
- What is the difference between the Brand and the Campaign versions?
Classic Outlook/AD on-prem (Exchange On-Premises)
Classic Outlook on Windows (Legacy)
- IT Pro: Unattended deployment for AD on prem domain (Windows/Citrix/RDS) (Client-side)
- IT Pro: Unattended deployment for Entra ID-joined computer via MS Intune (Legacy)
- Non-Tech: How to update email signatures in Classic Outlook (Legacy) using invitation email (Client-side)
- How to check the status and version of your Xink Client on a Windows Machine?
- The animated gif doesn't show in my Outlook
Legacy Outlook on Mac (Legacy)
Classic/Legacy Outlook FAQs (Legacy)
- Why is Outlook stripping line breaks from plain text emails?
- Assign Signatures to Shared Mailboxes Using the Xink Client in Classic Outlook
- Stop Classic Outlook (Windows) from changing the font for hyperlinks
- IT Pro: Deploy the required registry keys through SCCM (without GPO)
- IT Pro: Deploy Xink ADMX File via GPO Template (Xink Token ID)
The Xink client FAQs (Legacy)
- When I use 'Send to' outside Outlook, the email signature is not included?
- How do I find the Distinguished Name (DN) of an Organizational Unit (OU)?
- How do I update email signatures for secondary mailboxes in Outlook (Windows)?
- How to enforce a company policy by eliminating all user-created email signatures
- What is the latest version of the Xink Client now?
AD on-premises
Apple Mail (iCloud, Microsoft 365, Google Workspace)
How to update signatures for Mac mail
FAQs
- Images in the signature are removed when replying or forwarding using Mail app (iOS) or Mail (OSX)
- How do I solve the error "The AllSignatures.plist couldn't be opened because you don't have permission to view it"?
- Apple Mail still not getting Xink signature after installing or updating Xink app
- HTML code shows in the Signatures section in Apple Mail
- MAC Error: Not authorized to send apple events to Microsoft Outlook
More Integrations
Xink Partner Program (Microsoft/Google)
General FAQs
Frequently Asked Questions
- Tips that will make your email signature design work great
- A blue question mark instead of images on Mac
- Why does an image become unsharp (pixelated) after sending in Outlook on Windows?
- My signature is missing when I reply to a specific email
- Why are my emails going to spam? (Step-by-step troubleshooting)