How to change content (IFNULL... THEN... ELSE)


  • Show the direct number if the mobile is empty.
  • Allow users the flexibility to create their sign-off without you, as the admin has to create additional templates.
  • Allow users to add their own LinkedIn; if they don't, the company LinkedIn profile is used.


This is the IF NULL ... THEN ... ELSE statement:

{$$IFNULL(   Field   )$$THEN(   text   )$$ELSE(   Field   )$$}

Example #1 - How to show the direct number if the mobile is empty  

{$$IFNULL(Mobile)$$THEN(direct 208-555-1275)$$ELSE(cell ((Mobile)))$$}

You preview the condition results in the Preview tab of your signature.

Alexander Beck has Mobile field content and his email signature incl. his cell no.:

Ann Appleseed has no Mobile content, and instead, her email signature shows her direct no.:

Example #2 - How to create dynamic sign off

Let's say that you would like to allow end-users to maintain their sign-off; if they don't, they will get the company standard. 

{$$IFNULL(SignOff)$$THEN(Best regards)$$ELSE(((SignOff)))$$}

Now users can update their email signature sign-off in the Xink add-in, and if they don't, they will get the company default. When an end-user requests a specific sign-off, you don't have to create a new template to meet that request. And you don't have to streamline everyone to use one specific sign-off.

Example #3 - How to create a dynamic LinkedIn

Here's an easy way to allow end-users to update and maintain their LinkedIn using 'My Contact Details' in the Xink add-in. You can also update Employees if you prefer no user interaction.

In this example, the link is if the ((LinkedIn)) field is empty.

If the user link is updated, then that link is used.


When you make the field editable, then the end-user can update in their Xink add-in by clicking 'My Contact Details':

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.