If you are a reseller with a partner login, contact us BEFORE you initiate the transfer of your partner login - Thanks.
You'll find your account data center in your Xink account Dashboard menu (scroll down):
- Submit a support ticket and select type = Request data center move and specify USA, Canada, United Kingdom, EU or Australia.
- Pulling data from AD on-prem?
Remember to update secure token and download ADExport.exe.
- Running Server-side(Rerouting) setup? Server-side must be disabled before migration. After the migration is complete, Server-side must be configured from scratch.
- Deploying the Xink client unattended?
Remember to download/deploy new ADM-file and MSI-package for AD on-prem joined machines or Azure joined machines.
- Notify us to delete the old account.
- Wait for a reply when your account transfer is completed.