If you are a reseller with a partner login.
Contact us BEFORE you initiate the transfer of your partner login.
When you move your client accounts, they will show up in your MANAGED ACCOUNTS.
Thanks.
You'll find your account data center in your Xink account Dashboard menu (scroll down):
What's next?
- Submit a support ticket and select type = Request data center move and specify USA, Canada, United Kingdom, EU or Australia.
- Pulling data from AD on-prem?
Remember to re-download the EMSADExport.exe export tool from the Downloads section of the new data center and replace the one in your local folder. We recommend that you switch to Azure AD. - Running Server-side (Rerouting) setup?
Ensure you remove the server-side configuration before migration.
After the migration, the server side must be configured from scratch.
Then what?
- Wait for a reply when your account transfer is complete.
- Notify us to delete the old account once you confirm everything is present and working fine.