Short answer:
If users see an error after the Outlook add-in is deployed, they are not created as employees in Xink. Add the user as an employee to resolve the issue.
If you have deployed the Outlook add-in and the end user sees the message shown below, it is because the user has not been added as an employee in Xink.
How to fix the issue
Add the user as an employee in your Xink account. Once added, the add-in will work as expected.
Tip
To avoid this issue, ensure all users are created in Xink before deploying the Outlook add-in.
