Assign Email Signatures to Personal Assistants

Short answer:
The Personal Assistant (PA) feature allows a user to send emails on behalf of another person using that person’s email signature. Assign the manager’s signature to the PA in Xink to enable this.

The Personal Assistant (PA) feature allows an assistant to send emails on behalf of an executive, such as a CFO, using the executive’s email signature.

This is ideal for law firms, executive assistants, and teams where support staff send emails on behalf of others.

Assign a signature to a PA

  1. Go to the Xink Portal and open the Employees menu.
  2. Select the manager whose signature the PA should use.
  3. In the employee window, search for and select the PA.

View shared signature assignments

You can view all shared signatures in the Employees menu.

Remove a shared signature

  1. Click the gear icon next to the employee.
  2. Select Shared Signatures.
  3. Click Delete to remove the assignment.

A checkmark appears next to the user’s name when the signature is successfully shared.

Show partner details and PA contact information

If a PA sends emails on behalf of a partner, you can display the partner’s details while keeping the PA’s contact information.

To do this:

  1. Share the partner’s signature with the PA in Employees.
  2. Use ((shared:...)) fields for the partner’s details in the template.
  3. Assign the template as the PA’s New or Reply signature.

Example:

Best regards,

((shared:DisplayName))
((shared:JobTitle))
((shared:Mobile))

On behalf of

((DisplayName))
((JobTitle))
((Mobile))

Shared field requirement

The shared: feature must be enabled. Contact Xink support to activate it.

Note

The shared: fields do not appear in preview. They are only visible in Outlook.

Shared mailbox signatures will be disabled when using this setup.

FAQs

Does this work on Mac?
Yes, as long as Outlook is used as the email client.
Does this work on Windows?
Yes, it works with Outlook 2016 and newer, including New Outlook.
Does this work on Outlook on the web?
Yes.
Which signatures are available to the PA?
Default and reply signatures are available. If none are assigned, no signature is applied.
Do we need to upgrade?
No. This feature is included in your current plan.
What about campaigns or images?
They are automatically copied. No action is required.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Quick 1-on-1 Demo | Ⓒ 2026 Xink