Where to Find Xink Log Files on Windows and macOS

Short answer:
Xink log files (EMSAppLog.*) are used for troubleshooting and can be found in specific folders on Windows and macOS.

Summary: Log files are required for troubleshooting Xink issues. These files contain diagnostic information that helps identify and resolve problems.

The relevant log file names are:

• EMSAppLog
• EMSAppLog.log.1
• EMSAppLog.log.2
• EMSAppLog.log.3

Windows

Follow these steps to locate the log files:

1. Open File Explorer.
2. Copy and paste the following path into the address bar:

C:\Users\%username%\AppData\Roaming\Xink\Xink Client\

3. Press Enter.
4. Locate the log files listed above.

macOS

The Xink log files are stored in your user Library folder, which is hidden by default.

Follow these steps to access it:

1. Open Finder.
2. Press Command + Shift + G (or go to Go > Go to Folder).
3. Enter the following path:

~/Library

4. Navigate to the Logs folder.
5. Locate the Xink log files.

Next steps

Attach the log files when contacting your IT administrator or Xink support. Include a short description of the issue and the time it occurred to help speed up troubleshooting.