Short answer:
If you did not receive the Xink invitation email, it is usually because it was not sent automatically, filtered as spam, or the email address is incorrect.
Summary: If you are expecting an invitation email from Xink but cannot find it, follow the steps below to resend or locate the email.
The reason can be one of the following:
No invitation email was sent
If you created the Xink account yourself, you are automatically added as an employee and will not receive an invitation email by default.
To receive it, click the gear icon and select Send Invitation Email.
The email was filtered
The invitation email may have been delivered to your spam, junk, or quarantine folder.
Check these folders and search for emails sent from "Xink".Incorrect email address
If you still cannot find the email, contact your administrator to confirm that your email address is correct in the system.
Troubleshooting
- Ask your administrator to resend the invitation email.
- Ensure your mail system allows automated emails from Xink.
- Check company spam filters or quarantine systems.
Note: Xink sends the invitation email successfully, but delivery depends on your email system. Automated emails may occasionally be filtered or blocked.
