If your Street field in Entra ID contains multiple lines, you can display it correctly in your email signature without creating a separate field. This guide explains how to preserve line breaks directly in your HTML template.
How It Works
When users enter multiple lines in the Street field in Entra ID, the value typically includes a line break (CR/LF). By default, HTML ignores line breaks unless instructed otherwise.
You can configure your template to respect those line breaks using CSS.
Preserve Line Breaks with CSS
Wrap the ((Street)) field in an element that supports line breaks using the white-space: pre-line; CSS property.
Update Your Signature Template
<span style="white-space: pre-line;">((Street))</span>
This ensures that any line breaks stored in Entra ID are displayed correctly in the email signature.
Example
Entra ID Street Value with CR/LF after the comma:
Millennium Court,First Avenue
Displayed in the signature:
Millennium Court,
First Avenue
Why This Is Recommended
- No need to create and maintain additional fields
- Works automatically with multi-line addresses
- Keeps your Entra ID structure clean and simple
Troubleshooting
The address still shows as one line
- Verify that the address in Entra ID actually contains a real line break (not just commas).
- Ensure the template includes
white-space: pre-line;.
Next Steps
Want to improve address formatting even further? See our related guide on customizing dynamic fields in email signature templates.
