How to run Outlook in Rosetta for Mac running Apple M1 chip

Please follow the steps below if you are getting this error message on your new Apple device running on Apple silicon M1 chip.

Error message:

Symptom: Xink App is unable to update Outlook's signature due to this error.

Solution: Run Outlook in Rosetta.

How to run Outlook in Rosetta

  1. Quit out of all Office apps.
  2. Go to Finder > Applications folder (Outlook)
  3. Select the MS Outlook app you want to open, then go to File > Get Info in the menu bar or press Command+I on your keyboard.
  4. Check the box for Open using Rosetta.
  5. Launch the Office app and it will now run in Rosetta, allowing you to use features that aren't yet available with the Apple silicon processor.

Note: If rosetta is not installed on your new Mac then you might have to install it first to see the option to 'open using Rosetta '

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