You may refer to the below instructions if LiveChat Support Bubble is missing in the Xink admin portal
When it's missing:
When it's showing fine:
1. Check if third-party cookies or all cookies are blocked in your Google Chrome or the browser you are using.
a. Open Chrome.
b. At the top right, click
Settings.
c. Click Security and Privacy
Site Settings
Cookies and other site data.
b. Make sure the below settings are disabled
2. If you are using VPN, disconnect and try to reload the Xink website. If the chat bubble displays okay, you have to contact your VPN provider/support to get assistance.
3. Whitelisting the below LiveChat domains may also help:
cdn.livechat-files.com
cdn.livechat-static.com
secure-lc.livechatinc.com
cdn.livechatinc.com
gateway.livechatinc.com
api.livechatinc.com
cdnx.livechatinc.com
queue.livechatinc.com
my.livechatinc.com
addons.livechatinc.com
integrations.livechatinc.com
accounts.livechatinc.com
billing.livechatinc.com
js.recurly.com/v4/recurly.js
static.livechatinc.com
*livechat.com
