If you send your email signature from Outlook on the web to Gmail, you may experience excessive line spacing in your signature on the recipient side.
The signature can look correct while composing the email, but after sending, Gmail may apply its own default line spacing, which can affect the layout and break your design.
Example
The line spacing appears correct while composing the email in Outlook on the web:
However, when the email is received in Gmail, the spacing may change and disrupt the layout:
Why does this happen?
Email clients handle HTML and spacing differently. Outlook on the web may render the signature one way during composition, while Gmail reprocesses the HTML and applies its own spacing rules when displaying the received email.
Solution
To ensure consistent spacing, insert the email signature using the Xink Outlook add-in instead of relying on manual insertion.
Follow this guide to install and use the add-in:
How to install the Xink add-in in Outlook on the web
When the signature is applied via the add-in, the formatting is preserved after sending:
Best Practice
- Always apply signatures using the Xink add-in for consistent rendering
- Test signatures across multiple email clients (e.g., Gmail, Outlook, mobile)
- Avoid relying on default spacing from email editors
