EmaiI Signature Platform - Help Desk and Knowledge Base

IT Pro: Xink Support TLS 1.2

Xink client version 3.2.6 supports TLS 1.2. If the Xink client detects that there is already a TLS 1.2, then it will continue to use it instead of the TLS 1.0 & TLS 1.1 protocols (support was discontinued months ago).

If your Xink client version is 3.2.5 or older, please ensure to upgrade this to the latest version.

To find out what is the current version of your Xink Client.
Right-click on the Xink client in the system tray and click on the Xink logo

Recommendations:

  • If you have deployed the Xink client via the unattended (MSI Package), then you should download the latest version from the Xink portal and re-deploy it to your end users.
  • If the Xink client was installed via the email invitation method, then there is no need to upgrade.
  • If you have already implemented TLS 1.2, then you need to re-deploy the latest Xink client version. 


Office 365 (Server-Side)

Since October 31, 2018, Microsoft Office 365 no longer supports issues found in clients, devices, or services that connect to Office 365 using TLS 1.0 and TLS 1.1 (Click here to Learn more)

Note: If you currently use TLS 1.2 in Office 365, this doesn't mean that you must disable TLS 1.0 and TLS 1.1. But, if parts of your server-environment or infrastructure still require TLS 1.0 and TLS 1.1, then you can leave these older protocol versions enabled.

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