Short answer:
Yes, but custom contracts involve additional legal and administrative work, which results in a higher price.
Explanation
We primarily operate under our standard Terms of Service, which are referenced on our invoices and accepted upon use of the service.
This approach allows us to:
- Keep administration simple
- Avoid additional legal overhead
- Maintain stable pricing for customers on card billing, unchanged since 2013
Requesting a custom contract
If your organisation requires a separate contract, we can support this.
However, custom contracts involve:
- Legal review
- Negotiation and revisions
- Ongoing administrative handling
Because of this, a higher price applies to cover the additional workload.
What to do next
If you need a contract, please contact us, and we’ll provide:
- Adjusted pricing
- Expected timeline
- Next steps
