Help Desk and Knowledge Base

Outlook images display as a Red X in recipient inbox

Symptom

After the Xink client have updated email signatures in Outlook for the first time, recipients may not see the image/logo.

Instead image/logo show as Red X in recipient inbox.


Resolution

First, try and close Outlook and re-open Outlook (no need to reboot PC).

This will enable image/logo to be shown in recipients inbox.
No need to insert image again or make changes to your design.


Still an issue?

Follow this Microsoft KB

Set 'Send Pictures With Document' HKCU registry via GPO:




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