Help Desk and Knowledge Base

Where is the log file (Windows and Mac)

The log file is required during trouble shooting. The log file names are EMSAppLog.* 

  • EMSAppLog
  • EMSAppLog.log.1
  • EMSAppLog.log.2
  • EMSAppLog.log.3

Windows OS  (EN):  

C:\Users\%username%\AppData\Roaming\Xink\Xink Client\



Inside your home folder is a Library folder. This folder is accessible only to you, and it’s used to store your Xink log file (among other personal settings, application-support files etc.).  

The log file is found in Logs > Xink library folder.

Starting in Lion, and continuing in Mountain Lion, Mavericks, and Yosemite, Apple has made the Library folder invisible.

In Mavericks and Yosemite, Apple is providing an easily accessible setting for toggling the visibility of your user-level Library folder. Here’s how to use it:

Open your home folder (/Users/yourusername) in the Finder.

Depending on your Finder settings, this may be as easy as simply opening a new Finder window. Otherwise, choose Home from the Finder’s Go menu (Go > Home); or pressShift-Command-H.

Still in the Finder, choose View > Show View Options (or press Command-J).

Near the bottom of the resulting View-Options palette is a setting called Show Library Folder. Enable this option. Your Library folder is immediately visible.

Close the View-Options palette.


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