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Frequently Asked Questions

Contains the most commonly asked questions.

  • My signature is missing when I reply to a specific email
  • Email signatures are not updated in Outlook on Windows
  • When I use 'Send to' outside Outlook, the email signature is not included?
  • Outlook 2016 - Image/logo showing grayed out box when composing an email
  • How to make native Mail app on iOS send emails in HTML format?
  • Why create a Distribution Group instead of a Security Group?
  • How to make the Xink icon to appear on the taskbar? (Windows 10)
  • The plaintext version we made in Xink isn’t what appears in outlook
  • Email signatures are not updated in Outlook (one or a few users)
  • Sync Error InternalServerError: Internal Server Error
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