Xink on Microsoft Outlook - Sync showing "The variable signature is not defined"

A user running #Parallels is getting this error message when the Xink App client syncs;

  •  "The variable signature is not defined".


If you have Parallels installed then you'll have two "Microsoft Outlook" applications, and Xink may detect the Windows one first. 

That means you get cryptic messages like "The variable signature is not defined" when trying to update signatures, as Xink is telling the 'dummy' application to do stuff. 

  • If you delete Parallels' link to the Windows application (in /Users/yourname/Applications (Parallels)), then Xink seems to work fine. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Quick 1-on-1 Demo | Ⓒ 2024 Xink