Email Signature Platform - Help Desk and Knowledge Base

Can I track a mailto link in an email?

Clicks cannot be tracked on a mailto link because they are opened by the recipient's email client and cannot be redirected first to Xink.

To be able to track clicks on a mailto link, you can create a CTA where the destination URL is a mailto link. Learn more about CTA here.

For all other links, if you have click tracking enabled. This changes the URL that people see in their email so that when they click on it, it goes to Xink first, gets counted and tracked, and then redirected to the URL you intended.

Quick Demo  

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.