Users with access to shared mailboxes like accounting@, support@ etc. can get a special email signature when using the shared mailbox.


  • There are two methods available.



Method #1: This method is often used when the shared mailbox is used only a few times per day

  1. Assign the email signature as Option to the user or a group of users (Learn how).

  2. The user right click the default email signature in Outlook (desktop):




  3. The user select the email signature: 




Method #2: This method is often used when the shared mailbox is used many times per day


  1. Employees menu > Click the employee and select 'Do not change':

    Then the user will not get default email signature set and the Xink App will not overwrite user selection.




  2. The user select the default email signature for each of the shared mailboxes: