Help Desk and Knowledge Base

How do I assign email signatures for the shared and user mailboxes?

As a Xink admin, you can assign special signatures to users with access to shared mailboxes and to users that has access to more than one user mailbox.


Shared Mailbox?

A mailbox that's not primarily associated with a single user and is generally configured to allow logon access for multiple users.

  • accounting@

  • support@
    etc.



User Mailbox?

A mailbox that's assigned to an individual user in your Exchange organization. It typically contains messages, calendar items, contacts, tasks, documents, and other important business data.


  • user.name@company1.com
  • user.name@company2.com
    etc.



Method #1: When the email is used only a few times


You set the shared signatures as optional and assign it to the users(s) - Either individually or via group setting (rules).


Then the user can select the optional signature by right clicking the default (can also select in the Outlook menu). 



Method #2: When the email is used many time


You select 'Do not change' which means that the user can select his own default/reply and the Xink client will not overwrite.


How to set 'Do not change' individually:


How to set 'Do not change' for groups via rules:


Now the the E-mail account settings are preserved when the Xink client updates:


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