The EmaiI Signature Platform - Help Center

Exchange service discovery failed: The request failed. The remote server returned an error: (401) Unauthorized

Outlook on the web email signatures stopped updating.

What's next?

You click Check connectivity, you see:

Exchange service discovery failed: The request failed.
The remote server returned an error: (401) Unauthorized

Modernization Authentication is enabled on the admin account you used to integrate. 

Then what?

Untick Modern Authentication. This setting is applied when you create a policy in your Azure AD under Conditional Access.

 Test connection OK - Done!



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