IT Pro: How To Install and Configure Xink Transport Agent for Exchange on-prem (2/2)

This is part 2 of the article series about Installing Xink Exchange Connector and Xink Transport Agent. You will install Xink transport agent ONLY if you intend to apply email signatures when email is sent from mobile devices.

We assume that the Exchange Connector is installed and is functional. See the previous article about how to install the Exchange Connector before proceeding to this article.

This is a step-by-step guide on how to install and configure Xink Tranport Agent (Transport Filter) on your Exchange Servers and perform testing from mobile device to see if signature is applied. If configured correctly this will connect your Exchange Server to local SQL Server which contains users and their signatures downloaded from Xink portal.
Setup mobile rules in e.g. 'Get Outlook for iOS' , 'Get Outlook for Android' , 'Sent from iPhone' or 'Sent from Android' on Exchange Connector and ensure the same signature text string is set on users devices so when an email is sent from a mobile device connected to the Exchange Server, then the signature is replaced with the one in Xink (via Exchange Connector).

Install the Xink Transport Agent on all Exchange server.

  1. Download Installer for Exchange Servers 2013 or 2016 Xink_Agent.msi
    For Exchange server 2010 emailsignature_exchange (v2.0.1).msi
  2. Unzip and Install the MSI-file as administrator.
  3. You need to provide the connection string to the settings database during the install wizard. Use the connection string from the configuration of the Exchange Connector (part1).
    Make sure that you have a connection to the database from your Exchange Server: 
  4. When clicking 'Finish' the files are installed.

Verify Xink Agent is applied correctly and running as transport agent.

To verify run Exchange Management Shell as administrator 'command shell' on your Exchange Server and run the Get-TransportAgent commandlet:

As you can see, the Xink Agent appears on the list above as one of the transport agents.
Note: Xink Agent may appear as eMailSignature Agent if you're using (v2.0.1)

Now you can start Setup mobile rules within Exchange Connector Configuration interface.

Setup mobile rules within Exchange Connector

Mobile Rules are used by Xink Transport Agent.
When an email is sent, Xink Transport Agent analyses the text and finds out if a signature needs to be replaced.

The Xink Transport Agent searches the email body for text string matches the Mobile Rules.
If a match is found then it will be replaced with user’s assigned default signature from Xink portal.

What's next?

You create a test rule by clicking the “Add new rule” button.  
Enter a name and a description for the rule.  In the rule text field, enter the text to be replaced.  

For example, you may put “{EMAILSIGNATURE}” during the test so that only users with this text string as their signature on mobile are affected. The Xink Transport Agent will then replace “{EMAILSIGNATURE}” with the user’s default signature when an email is sent.

Then what?

When tested OK, then add other rules like 'Sent from my iPhone', 'Get Outlook for Android', 'Get Outlook for iOS' and etc. which replaces the default mobile email signatures for the devices in your environment.

To confirm that you have set everything up correctly, you need to enable at least one rule and send an email with the rule text.

Remember: iPhone's built-in email app sends new emails in plain text format. It is therefore important that you have designed a plain text formatted signature for all your default signatures in Xink portal. Otherwise, it will not replace the rule text with anything.

Test Xink signature on mobile device

  1. Android devices 
  2. iOS devices

Learn More

If Xink transport agent is not applying the default signature when email is sent from mobile device or not working? Please enable Xink agent logging and submit the log files for review via support ticket.

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