Ability to capture the recipient that provides feedback over the survey
Customer feedback is invaluable to a business and customers need to be able to provide feedback in a click of a button.
We want to be able to incorporate an email signature survey through our Vendor Customer thermometer, but unfortunately Xink is not able to capture the recipient that provides feedback over the survey. What it captures is the current signature holders name and email address.
This feature is absolutely vital to our business, and we’d appreciate consideration of being able to capture respondents data such as their email address, first / last name and company.
Below is an example of our signature tool partnered with Exclaimer.