FAQ

Contains the most commonly asked questions.

Tips that will make your email signature design work great
Our design team are frequently asked to assist regarding design challenges/requirements: I've created our company email signature, but it doesn&#...
Thu, Oct 19, 2017 at 11:30 AM
Can I add individual photos to staff emails as part of their email signatures?
Yes, it's easy to make an outstanding impression by including staff photos when they send emails. How to add individual photos Employee...
Tue, Apr 25, 2017 at 2:13 PM
Will it suppress automatic signatures for inter-office email?
As Outlook and Outlook on the web (by Microsoft design) inserts the email signature before the email address, you cannot automatically differentiate between...
Fri, Aug 14, 2015 at 7:59 AM
How often are email signatures updated?
The update frequency is as follows:   Outlook (Windows), Outlook (Mac) and Apple Mail (Mac) are updated every hour (by default). Outlook on th...
Thu, Apr 27, 2017 at 8:12 AM
Does Xink require Active Directory?
No, you can use Xink without having Active Directory.   You can run Xink in your domain environment with many users of you can run it in a non-domain ...
Mon, Oct 6, 2014 at 10:57 AM
Setting up your iCloud Drive for the Mac OS Xink app
If you are using Xink for Apple Mail you need to make sure that the iCloud Drive setting is correct.  Under Xink Preferences there is a setting called ...
Tue, Jun 28, 2016 at 10:40 AM
Which fields from AD can populate data?
Here is a list of fields from AD which are supported per default:   assistant, c, cn, co, comment, company, department, description, directReports, di...
Tue, Mar 8, 2016 at 12:24 PM
IT Pro: How to import Xink GPO Template (.ADM file)
Open Group Policy Management window, find your active policy and open Editor (screenshot of the action for Default policy is below). Find ad...
Wed, Oct 25, 2017 at 7:35 AM
HTML Pro: Which font can I use in my email signature?
Technically you can use any font in your email signature. However, unless the receiver of the email has that font installed also, they will not see the...
Wed, Dec 6, 2017 at 9:37 AM
System requirements
Latest .NET Service Pack.  Port 443 (HTTPS) enabled. If you plan to read data from AD on prem Connected with the ...
Fri, May 13, 2016 at 9:01 AM