FAQ

Contains the most commonly asked questions.

Can I add individual photos to staff emails as part of their email signatures?
Yes, it's easy to make an outstanding impression by including staff photos when they send emails. How to add individual photos Employees...
Tue, Apr 25, 2017 at 2:13 PM
Will it suppress automatic signatures for inter-office email?
As Outlook and Outlook on the web (by Microsoft design) inserts the email signature before the email address, you cannot automatically differentiate between...
Fri, Aug 14, 2015 at 7:59 AM
How often are email signatures updated?
The update frequency is as follows:   Outlook (Windows), Outlook (Mac) and Apple Mail (Mac) are updated every hour (by default). Outlook on th...
Thu, Apr 27, 2017 at 8:12 AM
Does Xink require Active Directory?
No, you can use Xink without having Active Directory.   You can run Xink in your domain environment with many users of you can run it in a non-domain ...
Mon, Oct 6, 2014 at 10:57 AM
Setting up your iCloud Drive for the Mac OS Xink app
If you are using Xink for Apple Mail you need to make sure that the iCloud Drive setting is correct.  Under Xink Preferences there is a setting called ...
Tue, Jun 28, 2016 at 10:40 AM
Which fields from AD can populate data?
Here is a list of fields from AD which are supported per default:   assistant, c, cn, co, comment, company, department, description, directReports, di...
Tue, Mar 8, 2016 at 12:24 PM
IT: How to import Xink GPO Template (.ADM file)
Open Group Policy Management window, find your active policy and open Editor (screenshot of the action for Default policy is below). ...
Fri, Aug 5, 2016 at 12:06 PM
Why does my email signature look different compared with my preview?
There are a great deal of reasons why Xink might show a different result to a test you (or your designer) performed manually (perhaps by opening your emai...
Thu, May 12, 2016 at 2:11 PM
System requirements
Latest .NET Service Pack.  Port 443 (HTTPS) enabled. If you plan to read data from AD on prem Connected with the ...
Fri, May 13, 2016 at 9:01 AM
Can Xink provide many different email signatures?
Yes, you can deploy as many email signatures as you want.   E.g. language versions where users can select the language version they need. Or email sig...
Tue, Feb 10, 2015 at 1:47 PM